Resources — HARDLINE.

Here is where our free resources live.

We publish what we know whether or not it requires our engagement or your payment.

Use what is here. If it surfaces a problem you cannot solve alone, that is what the HARDLINE audit is for.

Category — Business Guides

Business Guides.

Tools your business definitely needs.

Diagnostic — 5 Questions
Test Your Customer Strength
Not all customers are equal. Treating them the same costs you. Figure out who and what is important in less than three minutes.
Take the diagnostic →
Self-Assessment — 5 Questions
5 Questions to Answer Before 2027
A strategic self-assessment of whether your business is legible to the AI systems now sitting between you and your next client.
Take the self-assessment →
Free Guide
Name Your Brand Well
Explore a worksheet to guide you in naming your business.
Get the guide →
Category — AI Visibility

AI Visibility.

Gated

Most creative firms are invisible to ChatGPT, Perplexity, and the AI systems that now sit between you and your next client. Not because the work isn't great. Because the model has nothing to recognize it by. This is the playbook for fixing that.

Checklist
AI Visibility Checklist
20 items, 5 layers. Find out where you are invisible before you try to fix it.
Get the checklist →
Tracker
AI Visibility Tracker
A working sheet to track what is and is not working as you make changes.
Open the tracker →
Prompt Library
Prompt Library for GEO
The exact prompts to run to see how AI systems currently describe your firm.
Download the library →
Category — Resources for Creatives

Resources for Creatives.

Gated

For people doing creative work. Writing, briefs, captions, landing pages, strategy work.

Free Guide
How to Use AI to Write Copy Like a Copywriter
AI can produce. It cannot decide. A free guide to the difference, with worked before-and-after examples.
Read the guide →
Category — Essays

Essays.

The thinking behind the work. Published on Substack, gathered here.

Essay
How to Name Your Brand Well
Your brand name is not a creative decision or an inspired one alone. It is functional and can contribute to your business success or take away from it. Find out more.
Read on Substack →
Essay
The AI Visibility Advice in Your Feed Was Not Written for You
GEO for service businesses versus GEO for creative businesses. They are not the same problem.
Read on Substack →
Essay
The New SEO for Creative Firms: Becoming Recommendable to AI
How agencies earn visibility in AI search through authority, not keywords.
Read on Substack →
Essay
The New Gatekeeper Does Not Care How Much You Spend on Ads
A new system is deciding who gets recommended. It is not running on your media budget.
Read on Substack →
Essay
Your Product Catalogue is Not Just a Spreadsheet. It is a Search Strategy.
AI visibility for fashion retail brands, and why your catalogue is doing more work than you think.
Read on Substack →
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